McCracken Financial - Case Study

McCracken, a wholly owned subsidiary of GMAC Commercial Holding Corp., is the recognized leader in commercial mortgage servicing solutions. The company has been helping commercial mortgage lenders, servicers and investors use technology to improve operations for two decades. McCracken provides loan servicing solutions for more than $500 billion in loans worldwide. More than 80% of all commercial mortgage backed securities and 70% of Fannie Mae and Freddie Mac multifamily loans are serviced using McCracken solutions.

The Challenge
Tracking and reporting project status throughout an organization is a complex process. With information and consultants scattered across different office locations, McCracken management needed a way to oversee progression of its numerous projects.

Challenges included:
- Keeping clients updated real time
- Tracking and monitoring communication between consultants, developers & customers
- Streamlining reporting processes across the entire organization

The Solution
McCracken was seeking a framework solution that would allow central access of information by clients and employees. ProLink™, a web-based collaborative solution, was delivered which includes:
- Resource Management
- Project Management
- Document Sharing
- Discussion Forums

The Results
By using Analytic Solutions's ProLink™ solution, McCracken has been able to:
- Access a web-based project management system on which it now manages a portfolio of projects and has up to 300 users
- Generate summary views and ad-hoc reports for projects across the entire company
- Integrate information from other internal systems

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Equis - Case Study

Since 1984, Chicago-based Equis Corporation has operated as one of the largest full-service real estate firms in the United States focusing exclusively on the business space user. With 26 offices nationwide as well as offices in London, Budapest, Mexico, Brazil, India and Singapore, Equis offers services including portfolio management and strategic planning, transaction and project management, auditing services and financial consulting.

The Challenge
Analyzing and monitoring hundreds of real estate transactions is a complex process. Each transaction entails multiple steps involving clients, employees and outside vendors. Equis recognized its need for real-time monitoring of deal activities across different office locations and reporting the progress of those deals.

Challenges included:
- accurate forecasting of cash flow from multiple offices
- more timely data for management
- complex processes involving multiple parties both internal and external to the company
- managing pipeline and client communication
- higher visibility of deals

The Solution
Equis turned to Analytic Solutions to deliver a collaboration solution that would enable them to streamline transaction processes and more effectively manage revenue and pipeline activities.

ProLink™, a web-based collaborative solution, was delivered which includes:
- Transaction Management
- Deal Management
- Revenue Forecasting
- Data Repository

The Results
By using Analytic Solutions’s ProLink™ solution, Equis has been able to:
- More effectively manage pipeline and greater deal visibility for brokers
- monitoring of deals and progress real time towards billings for managers
- Forecasting revenue, from real time data, by broker, office, region and company wide for executives
- Proactively communicate with clients
- Reduce cycle times on transaction components
- Archive transaction documentation
- Offer web-based collaboration management services to prospective clients

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